​Q. What is the difference between an Insurance Coordinator and a Certified Dental Coder?

An Insurance Coordinator is key to the practice. Treatment Planning and verifying insurance benefits is essential and the first step to compliant and efficient claim processing.

A CDC is the expert when it comes to sending your insurance claims. A CDC possesses extensive certified training in the insurance industry, claims processes, and claims fraud and abuse laws. This expertise allows them to  identify coding and processing errors that may otherwise, delay your claim processing.  

A CDC can also identify additional underutilized codes for common dental procedures, usually approved, by insurance.

Q. Can a CDC code Medical claims?
Yes. A CDC is certified and trained in ICD-10 and CPT coding for medical claims and Pre-authorizations. Medical insurance, Hospital coding and claim processing for Oral Surgery, Periodontal surgery, and Medicaid.

Q. Does SDC provide claims cleanup services?
Yes. SDC service includes, claim submission, denials and appeals, with  claim re-submissions.